Carnival Corporation introduces remote digital learning system for employees


Carnival Corporation has launched a new digital training resource for employees dubbed the Global Learning and Development Information System (GLADIS). It will give company employees ready access to training resources for continuous learning and professional development.

The GLADIS remote learning system, which works even without internet access, will be available to the company’s 100,000 shipboard employees across the company’s nine global cruise line brands. It will provide real-time tracking of the completion of training requirements, and make records management and reporting more efficient.

Developed to ensure shipboard and shoreside employees have easy access to training resources that support professional development, the system will ensure a centralised approach to training around the world. It is intended to help employees focus on individual performance, with competency mapping and advancement programmes through targeted training.

GLADIS will be updated continuously with both brand-specific and corporate-wide training content, including videos, instructor-led presentations, assessments and podcasts. With a shipboard training server installed on all ships in the global fleet, the company expects full implementation and usage of the GLADIS training system by the end of 2019.

“The development and implementation of our new training technology tools further enhances our abilities to help provide a lifelong learning process and enhanced learning culture, and how we support and foster learning and development of shipboard employees,” said John Allen, director of maritime training professional development.

Carnival also recently launched CrewTube, an application which can be dowloaded to a smartphone or tablet and offers video content to familiarise new shipboard employees with life on board, shipboard operations and health, environmental, safety and security (HESS) policies prior to joining a ship. Training videos on the platform include advice on what to pack, department introductions and crew facilities. The company plans to expand CrewTube’s focus to all crew-members across the corporation.

Both learning tools were developed by Carnival Corporation in keeping with insights on the way information is best processed, including increased digital experiences, accessibility through various devices and small content packages to promote self-learning.

“With these new tools, we are able to bring training to our crew members on board and ashore and offer them accessible learning opportunities to reinforce their professional development, while also strengthening our approach to achieving and maintaining a culture of environmental compliance, learning and overall operational excellence,” said Chris Donald, senior vice president of corporate environmental compliance for Carnival Corporation.

The training technology tools support Carnival Corporation’s award-winning Center for Simulator Maritime Training (CSMART) Academy at its Arison Maritime Center in Almere, Netherlands. CSMART provides annual safety training for more than 7,000 bridge, engineering, electrical and environmental officers responsible for the safe operation of the world’s largest fleet of cruise ships from the corporation’s nine cruise line brands.


About Author


Marisa has been writing about transport design and the passenger experience since 2013 and is also a contributor to sister titles Aircraft Interiors International and Business Jet Interiors International. She has travelled the world extensively by car, plane, train and cruise liner.

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