Carnival Corporation creates incident analysis group

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Carnival Corporation has created a new Incident Analysis Group (IAG) and named Sandra Rowlett as vice president, reporting directly to Peter Anderson, the newly appointed chief ethics and compliance officer for Carnival Corporation at the company’s headquarters in Miami, Florida.

Rowlett will oversee a team of global investigators who will analyse select health, environment, safety and security (HESS) events within the company’s nine cruise line brands. She will also lead efforts to deploy new global investigation procedures, develop an investigator training and certification programme, and standardise a company-wide, root-cause analysis system to aid in continuous operational improvement.

The new IAG will operate independently of Carnival Corporation’s brands in investigating HESS-related events, making recommendations to enhance policies, procedures and training, as well as recommending corrective and preventative action plans, and sharing lessons learned to prevent recurrence. The group will also investigate issues that extend beyond a single event to enhance safety and environmental protection from a broader perspective, and develop training programmes for brand investigators across the company’s global cruise brands.

“With over 100 ships sailing to more than 700 ports around the world, it’s imperative that we are thorough and diligent when it comes to the health, safety and security of our guests and crew, and protecting the environments and destinations where we operate, which are top priorities for all of us,” said Anderson. “Every effective ethics and compliance programme needs a robust and thorough investigative team. Sandy brings valuable experience and insights to Carnival Corporation from decades of investigative and safety-focussed work, and has assembled a world-class team of investigators, who are positioned around the globe. We look forward to her group’s support in gathering facts, determining the root cause of incidents, identifying operational improvements and sharing best practices across our brands. Expanding this team is another example of our company’s even stronger commitment to improve environmental compliance and excellence across the global fleet.”

Rowlett is leading the effort to expand the group and strategically position four additional investigators around the globe to allow for quick response and action for any incidents that occur across the corporation’s global brands. Currently, IAG team members reporting to Rowlett are based in Miami and Orlando in Florida, and Hamburg in Germany, with four additional team members to be based in Southampton in the UK, Sydney in Australia, Santa Clarita in California, and Genoa in Italy.

Prior to joining Carnival Corporation, Rowlett had a long career leading investigations and spearheading safety initiatives, including various roles at the National Transportation Safety Board (NTSB). In nearly three decades at the NTSB, Rowlett oversaw aviation accident investigations, as well as railroad, pipeline and hazardous materials investigations. She also previously served as an air traffic controller at Los Angeles International Airport and in the US Air Force.

Rowlett earned a bachelor’s degree in management studies from the University of Maryland University College and a Master of Aeronautical Science in Aviation/Aerospace Safety Systems degree from Embry-Riddle Aeronautical University. In 2002, Rowlett received a letter of appreciation from the FBI in recognition of outstanding support for her work at the World Trade Center following the events of 11 September 2001. She also holds a private pilot license for single-engine aircraft with an instrument rating.

Above: Costa Fortuna, Carnival Corporation

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Marisa has been writing about transport design and the passenger experience since 2013 and is also a contributor to sister titles Aircraft Interiors International and Business Jet Interiors International. She has travelled the world extensively by car, plane, train and cruise liner.

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