Carnival Cruise Line’s Mardi Gras delayed

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“We have been working closely with Meyer Turku executives to keep the Mardi Gras delivery on schedule, and while we deeply regret disappointing our guests, this change in the delivery date is required to make sure all of the ship’s systems, features and technology will be fully operational, so that we can give our guests the vacation they expect,” said Ben Clement, Carnival Cruise Line’s senior vice president of newbuild. “Our commitment is to deliver a great and innovative ship, and Mardi Gras will definitely be that when it arrives in North America.”

When completed, Mardi Gras will have the capacity for 6,630 guests and 1,745 officers and crew. The ship will have 17 decks and 2,641 guest staterooms. An open-air recreation area will feature Bolt, a rollercoaster with a track 800ft (243m) long.

Carnival began notifying its customers shortly after the notice by Meyer Turku and is offering guests affected by the delay a 25% future cruise credit (FCC), in addition to the full refund of their cruise fare,  applicable fees and taxes and other pre-purchased cruise components, as well as assistance with non-refundable airline and hotel reservations already booked. Guests who rebook their cruise vacation using their 25% FCC by 18 February 2020 will be credited with an additional US$100 (€89) per person onboard credit for that cruise. Carnival has also consulted with travel advisors regarding commission protection.

Image: Carnival Cruise Line

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Marisa has been writing about transport design and the passenger experience since 2013 and is also a contributor to sister titles Aircraft Interiors International and Business Jet Interiors International. She has travelled the world extensively by car, plane, train and cruise liner.

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